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Stork Baby Gift
Baskets > Order Info
If you are ordering a
baby gift or basket that is offered directly through our site
you will be provided with an "add to shopping cart" button
which takes you through our secure on-line order process.
Ordering online ensures the most accuracy and efficiency in
processing your order.
If you are still
uncomfortable with ordering on-line, please feel free to call
us during normal business hours and we would be happy to take
your order over the phone.
*Please note:
Select gift baskets offer Free Ground shipping but
must be ordered online. If you prefer to call in your order,
you will be charged a shipping fee in addition to the cost of
the basket as our Free Ship Offer is an online promotion only.
An order made through our
shopping cart will provide you with an order confirmation. If
you place your order over the phone, an order confirmation
will be emailed shortly afterwards showing your total and
shipping address.
Regardless of how you
place your order...We will email a tracking number to you (we
are not responsible for emailing tracking info if an incorrect
email address was given) within 24 hours of shipment.
*Please note: We have found that sometimes our sales receipts
will go to spam folders especially if a business email was
provided to us so please check your spam folder if you think
you should have received a sales receipt or call us, we can
also fax it to you if needed.
*View
our shipping policies
All other
gift items and party supplies are ordered directly through
that vendor by clicking on the link or picture provided.
Image and full product descriptions are given with the option
of purchasing directly through that site. Questions and
concerns are usually most efficient by contacting them
directly.
*The
vendors listed on this site provide their own fulfillment and
customer service and maintain the right of control of
merchandise availability and price. All of the Vendors handle
their own Credit Processing on their SECURE server and all
shipping of your purchases. In other words you are not
purchasing those particular products from this website.
Payment
Options
We
accept Visa, MasterCard, American Express and Discover cards
for payment.
All transactions
are processed on a secure server for your safety.
Changes To Orders &
Returns
Call us
immediately if a change in your order is necessary.
We can make changes to items that have
not yet shipped. Returns may be made within 30 days of
purchase with a receipt of purchase.
Gift items ordered
on our site are always shipped out in perfect condition
however, due to means beyond our control, occasionally gift
items may be damaged during shipment. In this case, please
contact us right away so a call ticket can be issued to pick
up the damaged item and a replacement gift shipped.
Personalized
Items...Please
double check the spelling and personalized information!
Personalized items may only be returned if they are defective,
or we have made an error in spelling or size. These items will
be fixed or replaced. We do not offer refunds on personalized
items. Please be sure of spelling and size before you make
your order as items that have errors due to a mistake in
ordering will not be accepted for a refund or exchange. Allow
4-5 days processing time for most personalized items.
*SUBSTITUTIONS:
Photos may show items that are seasonal or
no longer available. We reserve the right to replace items with another of
equal or greater value based on availability.
Sales Tax
Michigan sales tax (6%) will be assessed for all orders. This
is due to the fact that Michigan has joined the "Streamlined
Sales and Use Tax Agreement" with 20 other states. For orders
shipped to destinations outside of the United States, the
customer is responsible for any duties, conversions or taxes
associated with the shipment.
Security & Privacy
Policy
All transactions on the Stork Baby Gift Baskets web site are
processed over a secured server
All transactions on the Stork Baby Gift Baskets web site are
processed over a secured server for maximum protection. State
of the art 128-bit encryption makes it virtually impossible
for anyone to intercept or steal information. The site
features a Geo Trust
SSL
Web Server Certificate as well as a Hacker Safe Certificate
updated daily to audit our security and ensure it's
trustworthy.
Stork Baby Gift Baskets handles all customer information
confidentially. Distribution of information to outside sources
is strictly prohibited.
We believe we have
thoroughly covered everything but if there is something we
haven't answered for you, please feel free to contact us. We
sincerely appreciate your business! Thanks for shopping Stork
Baby Gift Baskets.
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