Stork Baby Gift Baskets > Shipping Policies

Gift items ship directly from the designer and must ship separately from the rest of your order (unless otherwise noted) so shipping charges will be applied for each item shipped.  If you wish to send more than one gift, please call us, we can help choose gift selections by the same designer that can ship together for a lesser cost or at least ship out together or at the same time.

Every effort is made to ship all our gifts and gift baskets within a 24 hour period if placed before 12:00 pm EST and most do...however, we have found it necessary to clearly state that this is not a guarantee.  All orders are shipped in the order they are received and sometimes due to heavy order volumes, it may take longer.  We have devised the following guidelines below: 

Our Shipping Policies...

All gifts ship directly from the manufacturer or designer within two business days (unless otherwise noted on website about delayed shipping for some reason such as vacations, etc  Please allow 4 -5 business days for processing of personalized items) from receipt of order, Saturday & Sunday excluded. (If you place your order on Thursday, conceivably, it may not ship until Monday or Tuesday depending on the time your order was placed and the order in which it was received).

We cannot not refund ship cost because a gift did not arrive as early as you thought it might...If you absolutely need a gift to arrive by a guaranteed date, we recommend that you call us or email first and be prepared to ship your item via a guaranteed method of shipment. Shipping cost include business day shipping only, you cannot count weekends as a shipping day as most carriers do not deliver on weekends. Ex: You order on Thursday and pay for 2 day guaranteed shipping and your item ships on Friday, it is not guaranteed delivery until Tues.

Shipping times are estimated...we cannot guarantee ground shipments.  The estimated time it should take is listed but is not a guarantee as we have no control over delays that UPS, Fed Ex or the Postal Service may encounter.  We cannot refund ship cost due to any delays out of our control. 

(Please note:  Sometimes tracking with Federal Express may show a longer delivery time than the 3-7 days, we have found that this is just an overstatement on their part and rest assured, your gift should arrive within the 3 -7 days as indicated on our site).

We will honor all guaranteed Express shipments with a full refund of shipping cost if the gift item does not arrive by the guaranteed time.  Please note:  Some carriers do require a signature and may not leave a package if no one is available to sign, therefore, delaying the actual delivery.  A package is usually considered as being delivered as on time even if no one is available to sign for it and your recipient may be required to pick up the gift item or it may be returned if several attempts are made without success depending on the carrier.

Shipping options and cost along with the estimated shipping times are listed on each gift item page on the pull down menu when you select your preferred method of shipping.  Feel free to call us if you have any questions regarding the shipping methods and times.

If you would like a quicker shipping method then what is offered for a particular gift item...please contact us via Email.  Most items are available for Express shipping but an estimation can only be made according to the weight, box dimensions and zip code of your recipient.  Please include the gift item and your recipients zip code and we will reply with an estimated cost (once again, this will be an estimation based upon the information you give us along with our box weight and size, however, actual weighing and figuring by the carrier may differ slightly) as soon as possible.

*The customer is responsible for any re-directing shipping fees or re-shipping fees incurred by the actual carrier if an incorrect shipping address was given during the ordering process. We will take responsibility and cover the costs if an error was made on our part.

Shipping to Hospitals

We strongly do not recommend shipping to hospitals or medical facilities. Additional shipping charges may be necessary if the recipient has already been discharged by the time your gift item arrives.

FYI - No delivery on weekends.  You can ship an item express mail, but most likely the shipping/receiving dept. at the hospital is not open on weekends.  This means your gift will not be delivered to the patient until Monday even if it arrives at the hospital on Saturday.

Also, a gift may be delivered to the hospital on one day but not delivered to the patient until the following day.  We highly recommend that you check with your recipient on all hospital deliveries.  Even an overnight delivery takes two days to reach a patient.

International Shipping

Many of our gift items are available to ship international but some are not.  If you wish to ship something international, please call us with your specific gift item in mind and we can let you know.  Our shopping cart is not set up to charge international shipping as shipping cost can vary depending on weight and actual destination.  If you place an order online to ship to another country other than the US, we will send you another order confirmation with the actual shipping cost and request your approval to begin processing your order.

Please also note: International tracking is limited!  You will be provided a tracking number however, upon tracking, you will only be notified that the package made it into the country.  Any further confirmation of receipt must be made directly with your recipient.

For orders shipped to destinations outside of the United States, the customer is responsible for any duties, conversions or taxes associated with the shipment.

We are not responsible for any gift items shipping internationally other than what the actual carrier will guarantee.