Your customer satisfaction is extremely important to us. We offer a 100% Guarantee on non-personalized baby gifts. Be completely satisfied with your purchase or return it.
It is the customer's responsibility to read and fully understand all policies before purchasing. Once an order has been placed, it is assumed you have read, understand and agreed to our policies. Stork Baby Gift Baskets is not responsible for any negligence or failure to read our policies.
Our Guarantee to our Customers:
Your satisfaction is extremely important to us. We offer a 100% Guarantee If not completely satisfied with your purchase for any reason.
Exceptions to Our Guarantee: Due the nature of some gift items, we are not able to accept as returns on personalized gifts, custom hand-made items including diaper cakes and gift cards/certificates.
See our returns policies page for more information.
If your item was damaged during shipment, we will offer a replacement on damaged goods but do not offer a credit to our store.
We will happily correct any errors made on our part by replacement or refund.
Due to the fact that we work with many designers, each with their own return polices and for protection of our customers - Any returns must be made by the actual purchaser of the gift item as we will not accept returns or exchanges from recipients ~ no exceptions!
A refund will be made to the original credit card used for purchase once we have received and approved the return, we do not give credits to our store for returned items.
For returns and refunds please click here.