FAQ's
How long does it take to receive a response?
We are here and ready to assist M-F 9-5 EST. We typically answer immediately to email responses and all phone calls but we guarantee you will receive a reply within 24 hours.
For urgent delivery concerns (e.g., same-day or next-day orders), please call us at (734) 731-1640 during business hours (Mon–Fri, 9 AM–5 PM EST) for immediate assistance.
Can I change my order details or shipping address?
Please contact us immediately if any changes are needed to your order. We can easily update a shipping address or make any personalized item corrections needed if we receive the information right away, typically within 24 hours of your order was being received.
Please note: We are not able to change billing information.
What is your delivery window for same-day or next-day baby gift deliveries?
Please see product pages pages for specific delivery options, processing and estimated delivery time.






